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General (4)

  • Terms of Use
  • Privacy Policy
  • Cookie Policy
  • Upper Inc. Affiliate Program Terms & Conditions

Contact Book and Addresses - Add, Edit, Manage (5)

  • What is a Contact Book?
  • How to add addresses in the Contact Book?
  • Where can I see my addresses?
  • How to add favourite addresses?
  • How to Delete Addresses?
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Questions from our users (5)

  • What happens if you cancel during the free trial?
  • How can you reverse the order of stops in a route once it’s created/optimized?
  • How to export the optimized route?
  • Is Upper Route Planner App available on PC, Laptop or website?
  • Is there an API or web link to upload/import addresses to the Route Planner App?
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Routes and Stops - Create, Edit and Manage (5)

  • How to create a New Route with different Start and End addresses?
  • What to do after optimization? Proof of Delivery, Signature, Photo, Notes
  • Why is there an option to skip optimization?
  • Is there a limit to the number of locations/stops entered?
  • Can I add a repetitive route? / Can I duplicate existing route?
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Reports and Insights (4)

  • Where can I see Insights in the app?
  • Can I share my daily report with other people?
  • How Can I Generate Reports and Insights?
  • Where to view your stop logs? Notes, Pictures and Signatures

Teams and Sharing (2)

  • Team Member | Upper Crew - Route Planner for teams
  • How to add team members?

Troubleshooting and other general questions (2)

  • I subscribed to the service, but I still did not get the full service.
  • Why are my addresses not recognized? Why my addresses are showing incorrect position on the map?

Upper Inc. - Benefits and Who is it for? (4)

  • Who is the Route Planner App for?
  • What are the benefits of using the Upper Inc. - Route Planning App?
  • What’s the difference between free apps like Google maps with multiple addresses?
  • How does Route Planner App work?

In-App settings explained (5)

  • How do I change my account details?
  • Can I add other map services to be used with the Upper: Route Planner?
  • How do I change my Password?
  • What are the Delivery Options and how do I set them?
  • How to change Shortest Route to Fastest Route?

Customer Support and more (4)

  • Do you offer customer support?
  • Can I use one account on multiple devices?
  • Is my information secure?
  • What if I cannot login into the app?

Getting Started (5)

  • What is Route Planning? What is the cost / price of the app after the free trial?
  • Where to download the application from?
  • How do I signup or create a new account?
  • How do I Login with email or social media account?
  • What is Route Planner?

Subscription and more (5)

  • Is this a paid application?
  • How long is the trial period?
  • Are there any in-app purchases?
  • How do I cancel the subscription?
  • What is your cancelation policy?
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Android Specific (1)

  • Having trouble with subscribing - Problems with in-app purchases
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