Getting Started
Contacts
Who It's For?
Questions from our users
Subscriptions
Reports and Insights
Routes and Stops - Create, Edit and Manage
How to create a New Route with Custom Settings?
How to create a New Route with different Start and End addresses?
Round Trip - How to make a round trip?
What to do after optimization? Proof of Delivery, Signature, Photo, Notes
Why is there an option to skip optimization?
Is there a limit to the number of locations or stops entered?
Can I add a repetitive route? or Can I duplicate existing route?
What does Average Time per stop mean and how do I set it?
How to edit stops in routes?
What does Driving Preference Avoid Mean and How Do I Set It?
How to Add Stops in Routes?
How to import stops to create a new route?
Avoiding tolls on your route
Can I avoid U Turn? Is there an option for "right side offload only"?
How to add a stop manually on map with a pinpoint? Pin point on specific Coordinates
Parcel Place in vehicle
Parcel Info Setting
Customer Support and more
Troubleshooting and other general questions
Teams and Sharing
In-App settings explained
Legal
Why is there an option to skip optimization?
Even if the focus of the Upper - Route Planning App is to give you the best-optimized experience for each route you create, there are instances where the user might want to change their plans during the trip. It might be because few of the stops are closed for business during the trip and there is a specific need for the user to reach a certain stop first.
So, once you have chosen to Start Route and complete the few stops with no optimization, you can go back and re-optimize the remaining route for the best results for remaining stops.