Getting Started
Contacts
Who It's For?
Questions from our users
Subscriptions
Is this a paid application?
How long is the trial period?
Are there any in-app purchases?
How do I cancel the subscription?
What is your cancelation policy?
How do I get a refund?
Can I buy the app with a custom plan for my company and save money?
Do you offer customized version of Route Planner App?
I upgraded the Route Planner app to PRO but it still asks me to upgrade again.
The App won’t let me use the app without upgrading to the PRO version
How to Subscribe to the app?
Reports and Insights
Routes and Stops - Create, Edit and Manage
Customer Support and more
Troubleshooting and other general questions
Teams and Sharing
In-App settings explained
Legal
I upgraded the Route Planner app to PRO but it still asks me to upgrade again.
Sometimes the phone keeps a log of apps that are on a subscription model and the data remains unchanged even after you have subscribed.
To sort this, simply click on the "Restore Purchase" button and the app should recognize the purchase.
If you still face a problem, write to support@upperinc.com and we will make sure the issue is resolved.